PNP Certifications applies the following main principles throughout our own management system framework and within our certification services. We aim to give public confidence and trust to all parties that our management system fulfils all of the specified requirements and that our certification activities are established in an impartial and competent manner by PNP Certifications as a third party.  Our main guiding principles are impartiality, competence, responsibility, openness, confidentiality, responsiveness to complaints and taking a risk-based approach throughout our activities and processes.